How can I change the sending address of my account?
This is currently only possible for users of "Professional Edition" and "Enterprise Edition". Please contact support and include the following pieces of information in your request:
Your old RapidSMTP username
Your new sending address
Your order number (can be found in the order confirmation mail, Subject "RapidSMTP Order approved")
You will receive a confirmation e-mail within a short time with a new username and password.
Dedicated IP address
What is a dedicated IP address?A
dedicated IP address is your own private unique identifier which is used to route your emails to your recipients. These IPs
have never been used before, and therefore don’t run the risk of being
blacklisted by any of the internet service...
How long does it take until my account is created?
As soon as we have received payment for your order, an operator will check the sending reputation of your domain. If your domain has not been used to send unsolicited email, your order will be accepted and you will receive a confirmation email. This process can take up to 24 hours. If you do...
What requirements do I need to fulfill to sign up for a free account?
1. RequirementsIn order to sign up for a Free Edition account, you must use a corporate email address, whose domain belongs to you or your company. Email addresses from free or shared email providers (like Hotmail, Yahoo, GMail, GMX) are not eligible to sign up for a free account. Your email...
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